Effective Date: 30-12-2024
Welcome to Ratial.com and its mobile application ("the App"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our App, which provides on-demand handyman services. By using our services, you agree to the practices described in this Privacy Policy.
Name
Email address
Phone number
Address/location
Payment details (collected securely via third-party payment gateways)
Device information (e.g., model, operating system, and unique device identifiers)
Usage data (e.g., time spent on the App, pages viewed, and clicks)
IP address
To match you with nearby service providers, the App collects your real-time location data. You can manage location settings via your device preferences.
We use your information for the following purposes:
To provide and manage handyman services.
To process payments securely.
To improve our services and user experience.
To send updates, notifications, or promotional offers.
To comply with legal obligations or resolve disputes.
We may share your information with:
Service Providers: To connect you with handyman professionals.
Payment Processors: To facilitate secure transactions.
Business Partners: For marketing or promotional purposes (only with your consent).
Legal Authorities: If required to comply with applicable laws or regulations.
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
You have the following rights:
Access: View the personal data we hold about you.
Correction: Request corrections to your personal data.
Deletion: Request the deletion of your data (subject to legal obligations).
Data Portability: Receive a copy of your data in a structured format.
To exercise these rights, contact us at support@ratial.com
We use industry-standard security measures to protect your data. However, no electronic transmission or storage is 100% secure. We encourage you to take precautions to protect your information, such as using strong passwords.
The App may include links to third-party websites or services. This Privacy Policy does not apply to those third-party services, and we are not responsible for their practices. Please review their policies before providing them with your data.
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will delete it immediately.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." Your continued use of our services constitutes your acceptance of the revised Privacy Policy.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: support@ratial.com
Phone: +91 7255890882
Address: Damu Chak, Near PNB Muzaffarpur, Bihar, 842001
Thank you for trusting Ratial.com for your handyman needs. We are committed to protecting your privacy and providing a secure experience.
